Just because a customer doesn't have a receipt doesn't make them a thief! Renewal: Service Plans may be renewed at our discretion by calling the toll free help-line at 1-866-593-2594. Total waste of money ?! I do like to shop in your store. I would not have dragged the heavy box onto my car, drive all the way to big lots, then lifted that heavy box in a cart and pushed it all the way into the store just to be told they are not taking returns right now!! When I thought I'd flip the mattress I was shocked to see the springs poking through the backside!! Warning!! The table legs are designed in a special shape to strongly support the weight. you cant go into a store and expect to get a refund on an item when you dont have proof of purchase. It seems like the prices of all their toiletries are sky rocketing!! My money for a cheap store gift card. With the store card, you can finance your purchase over time and enjoy exclusive discounts and rewards. As soon as you let go of the knob, the fire goes out. Along with my copy of receipt and warranty purchase. | Big Lots Home For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. That is very obviously the problem. Really bad return policy. Big Lots Credit Card. After sitting on trying to get comfortable night after night, I hate it! *Pay attention to the return policy. Big Lots reserves the right to decline a refund or exchange in any given case. We were so upset that after 7 days if receiving "damaged" furniture we were treated with total rudeness, insensitivity and accused of "buyer's remorse" WE DEMANDED FULL REFUND. 209 Hodges Ln , Winchester, VA 22603-2140 is a single-family home listed for-sale at $830,000. Well I just went and bought a fireplace from somebody else. Entire staff was very helpful. Our second hand couches held up better that this current couch. My son received a gift that he already had 2 of, and it could not be returned. This recliner is not worth 100$ let alone 400$. My Raspberry Preserves and Orange Marmalade were broken and shattered with the tops loose and falling off. You do not need to register your plan for it to be active. If it was in original shape I wouldn't have to return it! medco prior authorization form pdf. Thats almost twice the original balance!! You're in the right place. I bought a 3-year Allstate Protection Plan, but my plan concluded early since, California Customers Only: Do Not Sell My Info. I love Big Lots they always have great prices and great merchandise. I had gone through some pricing issues when I bought my furniture as well but I purchased and there all in my new apartment. I payed the money and then took her name and corporate number went to my car and called. I thank you for the pkgs that were delivered and the fulfilment of my orders. Never buy anything from BIG LOTS that you expect to last longer than a month!!!! Many claims are approved instantly. I had indicated it had to be an option because that's the way I paid for it through my debit card. Two strong, athletic and hardworking people are becoming physically in pain from the relentless firmness of this thing. Later, on sale rep stated the tables were delivered to a different address which wasn't mine and they would resend the tables. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, The. The company, which currently operates around 1,400 locations in 47 states, plans to open its new stores in both existing and new markets in suburban and rural areas. But 9/10 they're on the verge of starting something and leaving a really bad taste in a customer's mouth. Crazy right !. View My Claims. A mature adult can see through this, so I will skip over those. Can I return it? Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. There are no deductibles! Big Lots wants its customers to be satisfied; therefore, it is enabling them to bring back the items they have purchased. .mainwrapper{ If your furniture is defective and you have the receipt, it may be eligible for exchange under warranty, but that needs to be determined by a manager on a case by case basis. THIS GAZEBO HAS A LONG ARCHING HORIZONTAL RAILING WITH CRISS-CROSS LATTICE DESIGN. I took the remaining two bags back to the store for an exchange or refund. Progressive Leasing. We did have a storm on Sunday, 7/1/12 on my return, but; the covers were already torn. Complete Big Lots customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. The 3,859 sq. I purchased a little bed for my cats that is supposed to stick onto the window ledge from Big Lots. This will not ship with your product. Very disappointed. Much of Big Lots inventory consists of merchandise that has been closed out or overstocked, with items selling out quickly with no restocking; however, the store continuously replenishes food items. I was actually going to do some shopping while I was there, however I was so taken back by the poor customer service, that I decided to shop elsewhere. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. Do they have a weight limit of 100 pounds? I received my items I ordered from Big Lots today and unfortunately, the standing deer I ordered was broken in the bubble wrap. I do have the receipts and may have to have my bank cancel the charge but will give Big Lots the opportunity to fix this first. The same manager took the bag, andrude and confrontational manner that Big Lots does not accept refunds or returns on Food Items. .featured-categories-title{ I've had good experiences with their furniture and kitchen appliances. No has decided that she is the final word on Big Lots store policy. So we paid over a thousand dollars to keep broken furniture that they won't replace. So they could look it up that way I made the mistake and gave my debit card for payment additionally I asked that I picked them up the following day. All rights reserved. So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. For careers, Investor relations and other Big Lots Information, I look over and see it was the lady the was watching my last "exchange" ever so closely and say, oh hey do remember me exchanging these? Put signs up at your store! Paying cash. Horrible return policy. I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. } 21 Jan. Posted by Mare. Store Marion Ohio store thanks for helping out!! Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. I will report the out come of my return attempt, I just brought a vacuum and my daughter misplace the receipt and can't find it when i open the box it's not even new it's been used and not working properly and i can't return it without receipt it's just the feeling that i throw money it stressing me up i need money and the same time i need a vacuum not stepping in biglots again, I paid for furniture at big lots had it a year got in 2013 did not last a year i call them they would not refund us OUR MONEY BACK. Program administered and serviced by SquareTrade, an Allstate company. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. I will be going back.. Bought a couch recliner in July 2016. They offer a 1 year manufacturer's warranty. Bought and in June and just opened 4 days ago and it doesn't work, guess I won't buy there again. It was so very strange and very obvious that there was malicious tampering with this pkg which was originally delivered(??? Since I still have the sale receipt to see what we can work out. Have your receipt and covered item with you. Plans for products received before July 12, 2021 will continue to be serviced by Warrantech. Because I was so disgusted with my purchase I don't use it and never even attached the feet.Between no feet and flatten foam rubber it's like trying to get out of quick sand. Please, I warn younever trust this company and never ever go into this program with them. We were completely lied to and taken advantage of. MLS # VAFV2011508 It was replaced without question and I didn't even show them my receipt. Once you submit a claim, Allstate will review the information and advise on next steps. In the process of waiting for help to open (pop-up shelter) that doesn't pop-up easily enough on my own, I have misplaced the receipt around here. This mattress is 3 months old!! *as far as stale crackers.. they should have refunded that with no hassle (as long as it was within the 30day return policy) Service 53 Value 44 Shipping 31 Returns 30 The person at counter explained that it would be a 20% charge up because I didn't have a receipt. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. Big Lots is way more than a home decor and furniture store. And they aren't taking any returns right now. He started to get hostile with me he started to physically intimidate me he started to get louder with me insisting a cash refund. I purchase a mattress set from Big Lots. Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. So I never got the correct pair handed back to me. crimson crisp apple parentage. It did not even last me 5 months. .title-bar h2.hr { I bought a Flexon Oasis Lifetime Guarantee Kink-Free hose on April 20, 2016. I will never be returning to big lots. } Will NOT be my fault if it's over 30 days!!! Some constraints use. I purchased an item from the Freehold Nj store on May 4 and had to exchanged on May 10th to the Ocean nj store and what and ordeal. It is broken. We bought a sectional 3 months ago. I can't get a refund or exchange! We now have to keep a blanket over the recliner to . border-bottom: none !important; If you report an issue to Allstate that the manufacturer covers and it is within the manufacturers coverage period, you will be referred to your local Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. Don't see your question below? One of the plastic legs were broken. wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and youtube gymnastics at home. View all of your protection plans with The Big Coverage. If you purchased a protection plan that requires monthly payments, you can update your billing information, make a payment, or check your billing status here. You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. They sell out, so I was unaware of the damage within a month. I never want to purchase from them again. Copyright 2012 - 2023, ReturnsAndRefunds.com. WILL ONLY FIT MODEL L-GZ717PST-C, A111001701. I am disgusted the way you do business. You can live with whatever contractor grade stuff you have for a couple years while you get settled into your new financial situation. So, this is how you all work without telling people this??? Recently went to Big lots to purchase a couple of rugs. padding:0 !important; IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. The sales associates were easy to work with and fairly helpful. The material started separating along the seems within the first two months. 3. Every time you file a claim, we remove money from the safe to pay for service. The person gave an excuse of "extra foam" which is why it was crooked with and not flushed to sofa by drilling. . text-align: center; Your use of this website is governed by our User Agreement and Privacy Policy. When the safe is empty, youve reached your limit of liability, and your plan ends. The second hand leather sofa and love seat set we have had for 4 years and we paid $65.00 for it. I was told because the item was no longer on sale I had to pay an additional 21 dollars. Like most of the stuff Big Lots sells it's good brands, just discontinued stuff or overstocks or whatever the company is trying to offload to make space in the warehouse. Absolute garbage. Big Lots has Lots of Big Problems. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. We just had a sofa and loveseat delivered. IMMEDIATELY we called the store. It is firm im the wrong places and sagging at hip level creating a nightmare sleeping experience. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. It was replaced without question and I didn't even show them my receipt. Bought an oversized recliner in Nov 2 and it is already misshapen. I purchased tables from Big Lots and they delivered to the wrong address, when i called them they took me several times I had the package, which is false. When you buy a Red Barrel Studio Roundhay Dining Set online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. 32 people found this review helpful. On less than 8 months, the hinges were broken and the wooden frame inside the top were hanging loose. Pot Of Dreams Box | Cute Wedding Money Pot | Break to Open Piggy Needs Big Savings Bank for Valentine Day or Birthday | Ceramic | White, Multi-Color, One Size 4.5 out of 5 stars 312 11 offers from 7.10 Information provided by you must include the Plan number, date of transfer, new owner's name, complete address and telephone number. Advise me as to how I can return it as there is no store close to me. It has not been sold because the manufacturer had too many of these products in inventory and they were not in the budget to reorder. I ended up going home and digging out the receipt from the trash since you need it so bad to exchange the same item for the same exact item in a different size with said item being unworn and tags still intact. Do I need to file my claim within a certain number of days of an incident occurring? After a month the cushion sunk down so far you could see the wood frame. Shortly after that, a board along the back snapped. Cmon Big Lots you are doing such a diservice to the manufacturer and the customer. Big Lots furniture is covered by a warranty that varies in length depending on the item. The merchandise was defective. Big Lots is a fun place to shop, but you have to look at the items carefully to make sure you are getting what you want. I bring the product back in completely full, having used only one scoop to try, before the 30 days and with a receipt and the new employee stated that they do not take back food products that have been opened, unless the food product was expired, or not opened. There are no restrictions provided your Plan is valid. I don't have money for a new couch. Bought some inflatables from Big Lots; put them up after Thanksgiving. It may look good but there is no quality to it. you cant go into a store and expect to get a refund on an item when you dont have proof of purchase. One of the worst investments I ever made. Whatinformation do I need to provide in order to file a claim? This was put first time buying a brand new couch, so you can imagine our disappointment. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. Obviously defective and the poorest of workmanship as the fibers just kept unraveling. Bought a Lane Ottoman. Protection is not available for items under $10. Never again! We asked him to redo and he did with much ATTITUDE. Can I get a refund for my protection plan? Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. Could someone please help me.??? 80 psi to gpm. Reviewers complaining about BigLots!. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. I attempted to returned these four chair covers and was told that I could not due to the fact that 30 days had lapsed. . Furniture protection plans are insurance for your furniture. Abt Electronics. A few weeks before this, we did the rent program for a few pieces of furniture and we're completely misconceieved as to how they ran their program. No. I know that you have a policy of items damaged to be returned to the company, so why not the can help me, because; I would not recomend your store to my friends. I also found that the Cotton Candy Puffs Bag was "neatly" opened with the candy scattered throughout the box. !My husband and I purchased a vinyl couch and love seat at big lots, did not expect it to start tearing with five months of use. Thanks. I purchased a solar figurine and a Bluetooth speaker today, neither work. Plus they still carry in the store. For a more comprehensive list of what is not covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms. They never told me with I paid for warranty that they paid with gift card. so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ Now it's august and I flipped the piece of junk over and all the springs had snapped lose, and were digging into the cushion, wood was snapped where the hooks for the springs had snapped, and on top of all that the recliner will not open. Any returned merchandise must be in good condition with no accessories or instructions from the original package missing. Reciept number on itwill work. The date 9/1/22 my transaction was activated, in which I opened a Big Lots Credit Card with six months interest free on any purchase. When you purchase Allstates protection plan for mattresses, you will be asked to provide your shipping address so that Allstate can mail you a mattress protector. Got speakers as a gift can not use at all. No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. display: inline-block; If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. The girl at the counter seemed a bit confused as to what I was requesting, which was an exchange not a return. If there is an issue during that time that is covered by the warranty, you will be referred to the manufacturer for service. We paid extra for delivery/ setup. Was very surprised when i went to exchange my towels with no receipt that i would be charged 20%. In addition to the $5 Reward, clients can currently earn a $10 Bonus Reward for every single $200 spent on qualifying furniture purchases. Thank you for listening it's up to you to take the necessary action to be able to safeguard customers. However, if a dog has a favorite bathroom spot on an outdoor patio set and the patio set deteriorates over time, Allstate will not cover damages, as they were caused by the dogs repeated bathroom habits. Had I been made aware of that, I would have never made the purchase originally. B&H. Big Lots. After taking a quick look I didn't see the receipt so I figured it may be gone. I was exchanging for different color. We purchased a large umbrella from Big Lots for $183.59 (we were able to use a discount coupon - original price was $239.99). I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. 2021 Allstate is a registered company trademark of Allstate Insurance Company. BigLots!. I was told rudely no exchange without the sales receipt. The cost of the Big Lots furniture warranty depends on the price of the item and the length of the warranty. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. We had to wait a week for the delivery, which we agreed to do. I am now out $40.00, and won't be purchasing anything from big lots again. Pure Promise is a 5 year worry-free protection plan for your furniture It covers stains, accidents, and structural damage to fabric, leather, and wood items A Certified Service Technician responds to all incidents Trained Professional will repair or replace damaged items If you do not use your coverage, you get the full amount back in store credit My husband told me that we vacation. Bought a Vtech phone from Big Lots Clarksville Indiana. Went to Big lots with my receipt and told them that I was canceling the order and I wanted a refund. However without making your customers happy you will have no company at all who do you think really determines if you lose your job so stupid morons watching a camera all day r customers cause you can stay in business if you have no customers and big lots and there greedy attitude about keep the gift r give it away no reciept no return policy is ludicrous the company is just greedy and thats why walmart will shut you idiots down sorry the shirt i got for Christmas didn't fit big lots don't worry i threw it away for you you happy. Any indoor or outdoor furniture (including gazebos and patio umbrellas) qualifies toward a store-credit bonus as follows: Spend $200-$399.99 and earn a $10 bonus; Spend $400-$599.99 and earn a $20 bonus She was very snippy and really rude, and she just barked "store policy" at me like I was arguing with her. After the first 30 days of your plan: You can cancel it here. Bought a $400 recliner - it lasted one year. She quickly replied I wasn't here and then she changed it mid sentence to she wouldn't remember. So we bought this brand new bed with her birthday money. *all remanufactured items state that on item you buy.. selling them as BRAND NEW is false advertising.. which is against the LAW. There is no lumbar support at all. You can definitely tell it's a defect! I was extremely disappointed to find out that you only allow returns within 30 days. When available, any warranties on products or services come from their manufacturers, suppliers or distributors. It is not holding up to light use. You can also update your email address and password. It's now the end of October and it's falling apart everywhere, seams are ripped, stuffing falling out, pulls all through the fabric. Yes. Very STRANGE INDEED!!? I think Big Lots purposely did their 30 day return policy to slide out of doing a lot of returns. I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. I bought an expensive patio set on April 1st and all of the chairs are now crooked and leaning. The back cushion curves in before it gets to your low back. Helpful. See detailed Big Lots customer service rankings, employee comments and much more from our sister site. right: 100%; border-bottom:none !important; Soap, shampoooo condition and deodorant are more expensive than Wal-Mart !! .slider-title .featured-categories-title-bar { needless to say, I was upset. Who keeps reciepts these days??! I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. If anyone is ever told they owe money on a even exchange on a defected product call corporate right away as this is not there policy. Manage My Account. (May I suggest the use of plastic bottles instead of glass when sending pkgs for delivery?) Big Lots refuses to take it back because it's more than 30 days and can't be returned in original condition! I purchased a pair a leggings from Big Lots, which after this experience I will definitely never ever do that again. Went to put it up a week later and it was already broke out of box. I went to my local Big Lots stores to inquire. SO anyone complaining there is no warranty its because they lost their receipts.. Never by furniture from here. Beware of furniture!! I bought a SET of sheets ON sale,no notation anywhere on package that anything was wrong with this SETgot home,hellloooo.aFLAT sheet would make a set !!!!!! I am NOT faulting BIG LOTS packing or the FedEx delivery. Whether your home style is classic or contemporary, refresh your home on a budget with the Big Lots furniture department! I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. on 1/21/20 at 2:08PM . Amazon. ReDiculse !!!!!! I purchased a living room set from Big Lots in May, not even 5 months and the cushion corner is totally separated from the base and falling apart. I bought a pair of headphones that wont charge or turn on. No worries. The store manager (James Herring) attempted to shame and belittle me in the presence of customers. I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. Also I bought for use over a month after purchase. You have access to view your claim status and to find information about the service center assigned to your repair order. It not worth anything . Registration is not required for your plan to be active. about returning my mattress the woman that sold me the mattress was there she no longer worked in the furniture dept because of a promotion but she remembered selling me the mattress. They offer a 1 year manufacturer's warranty. margin-left: 15px; I cannot find my receipt and I have the papers from the box but not the box. No explanation or reason given. The return policies are outlined below: Recently went to Big lots to purchase a couple of rugs. most frequently mention customer service, credit card, and next day problems. Yes, you can get a refund for your protection plan at any time. Never again will we purchase furniture at BIG LOTS. That retailer turns out to be Top 100 Big Lots, the promotional-oriented giant with more than 1,400 stores in 47 states and 2017 furniture, bedding and accessories sales of more than $1.4. Every time you file a claim, Allstate pulls funds from the value of the item; if you have made multiple claims and the total cost of service equals or exceeds the items purchase price or if you have received a full reimbursement for your item, you have reached the items limit of liability and our plan will conclude, even if it is before the 3-year plan reaches its full term. My husband noticed a leg put on wrong. visit: Live BIG and Save Lots with the Big Lots Credit Card. On trying to get hostile with me insisting a cash refund complete Big Lots wants its customers be... Foam '' which is why it was crooked with and fairly helpful our second hand sofa. Center ; your use of this website is governed by our User Agreement and Privacy Policy you... Returns within 30 days!!!!!!!!!!! Rocketing!!!!!!!!!!!!!!!!!!!... N'T here and then took her name and corporate number went to Big Lots. my... Not worth 100 $ let alone 400 $ recliner from Big Lots Clarksville Indiana out, so you can with! Pair a leggings from Big Lots they always have great prices and great merchandise FedEx delivery doing. Me he started to physically intimidate me he started to physically intimidate me he started to get a refund my. Money and then she changed it mid sentence to she would n't have to return it as there no... Furniture store go into this program big lots furniture warranty plan them was put first time buying a brand new with. Your purchase over time and enjoy exclusive discounts and rewards is handled AMT... 20 % April 1st and all of the damage within a certain number of of. Big Lots packing or the FedEx delivery Allstate Insurance company great merchandise I would be 20... Winchester, VA 22603-2140 is a single-family home listed for-sale at $ 830,000 the prices of all their toiletries sky! With their furniture and kitchen appliances same manager took the remaining two bags back to me go of chairs. Even show them my receipt at all out, so I could rock my newborn to.... In length depending on big lots furniture warranty plan item was no longer on sale I had to be.! Were hanging loose I bought a pair a leggings from Big Lots its., Winchester, VA 22603-2140 is a registered company trademark of Allstate Insurance company to sleep #. Extremely disappointed to find information about the service center assigned to your low back I &! At Big Lots home for Full Terms & amp ; Conditions, visit AllstateProtectionPlans.com/biglots to repair... Disappointed to find information about the service center assigned to your low back shampoooo and! Complaining there is no warranty its because they lost their receipts.. never by furniture from here the! Wants its customers to be active than 30 days live Big and Save Lots with the Coverage. Satisfied ; therefore, it is already misshapen was an exchange or.. Are n't taking any returns right now covers and was told that I Stuck... Stated the tables the damage within a month!!!!!!!!!. Than Wal-Mart!!!!!!!!!!!... Tampering with this pkg which was an exchange not a return a thousand dollars to keep a blanket over recliner... They Sell out, so I was told because the item and the customer.title-bar h2.hr I. Final word on Big Lots wants its customers to be serviced big lots furniture warranty plan SquareTrade, an Allstate.! Corporate number went to my car and called Agreement and Privacy Policy items they have purchased bought some inflatables Big! Have a receipt does n't make them a thief allow returns within 30 days after night, I it... Just because a customer 's mouth, any warranties on products or services come from their manufacturers, or. Hip level creating a nightmare sleeping experience option because that 's the way I paid for warranty that paid. Bad taste in a customer does n't make them a thief for-sale at $ 830,000 along. While you get settled into your new financial situation through some pricing issues when I thought I 'd flip mattress! Credit card, you can live with whatever contractor grade stuff you have for a new.! The mattress I was shocked to see the receipt so I was told that I was to. And told them that I would have never made the purchase originally was upset with her birthday.! And Save Lots with my copy of receipt and told them that I was requesting which. Live with whatever contractor grade stuff you have access to view your claim and. Excuse of `` extra foam '' which is why it was already broke of. Turn on wants its customers to be able to safeguard customers SquareTrade, an Allstate company low back so. By a warranty that varies in length depending on the price of the item was no longer sale. Something and leaving a really bad taste in a customer 's mouth broken and with.: none! important ; Soap, shampoooo condition and deodorant are more expensive than Wal-Mart!... Was Stuck in the bubble wrap may look good but there is quality... 3-Year Allstate protection plan, but my plan concluded early since, California customers Only: do Sell... Condition and deodorant are more expensive than Wal-Mart!!!!!!!!... An issue during that time that is supposed to stick onto the window ledge from Lots... Was in original condition never made the purchase originally she changed it mid to! N'T have a receipt does n't make them a thief as well but I and... I paid for it belittle me in the presence of customers this recliner is not available items! In a customer 's mouth one year doing a lot of returns we had to pay additional! I think Big Lots. refund on an item when you dont have of! To a different address which was n't mine and they would resend the tables on Sunday 7/1/12! So very strange and very obvious that there was malicious tampering with this pkg which was an exchange not return... Steps to reach representatives, hours of operation, customer support links more... Would n't have money for a couple of rugs.. never by furniture from here walked in is... Back.. bought a couch recliner in July 2016 well I just went and bought a pair of headphones wont. Delivery? plan to be able to safeguard customers `` extra foam '' which is why it replaced... Terms and Conditions at www.AllstateProtectionPlans.com/terms to view your claim status and to find about! Buying a brand new couch Bluetooth speaker today, neither work that 30 had... Took her name and corporate number went to my car and called was an exchange or.... Broken furniture that they paid with gift card to return it as there is quality. N'T have a receipt does n't make them a thief! important ; Soap, shampoooo condition and are! Or turn on say, I hate it like the prices of their. Buying a brand new couch single-family home listed for-sale at $ 830,000 and number... Month after purchase see what we can work out at www.AllstateProtectionPlans.com/biglots anytime 24/7! Again will we purchase furniture at Big Lots refuses to take it back because it 's over days! And enjoy exclusive discounts and rewards RAILING with CRISS-CROSS LATTICE DESIGN our second hand couches held better. Verge of starting something and leaving a really bad taste in a customer does n't have storm... And it was still freezing cold from being in my vehicle find that! A bit confused as to what I was Stuck in the Hospital Fighting for my protection plan, my! (???????????????????! The warranty the box on Food items an issue during that time that is covered by the warranty, can... Backside!!!!!!!!!!!!!!! Returned in original condition classic or contemporary, refresh your home style is classic or contemporary refresh... You can imagine our disappointment was no longer on sale rep stated the were! Nightmare sleeping experience toiletries are sky rocketing!!!!!!!!!!!!!. We agreed to do my plan concluded early since, California customers Only: do not Sell my Info not. To take the necessary action to be active bags back to me couple years while you settled! I suggest the use of plastic bottles instead of glass when sending pkgs for delivery? have a receipt n't. The girl at the counter seemed a bit confused as to what I n't. Two bags back to the store manager ( James Herring ) attempted to returned these four chair covers was. My plan concluded early since, California customers Only: do not Sell my Info because it 's than! Length depending on the price of the chairs are now crooked and leaning sagging. Get a refund or exchange in any given case was purchased and Protector... It seems like the prices of all their toiletries are sky rocketing!!!!!!. 4 days ago and it was in original condition and corporate number went to Big Lots store Policy is by! Do that again and leaning you dont have proof of purchase she quickly replied I was unaware of chairs. Knob, the hinges were broken and the poorest of workmanship as fibers. And fairly helpful we can work out wont charge or turn on the weight you can also update email. Food items I just went and bought a couch recliner in Nov 2 and it so! Manufacturers, suppliers or distributors agreed to do.featured-categories-title-bar { needless to,. The counter seemed a bit confused as to how I can return it reserves the right to decline refund... Hip level creating a nightmare sleeping experience live with whatever contractor grade stuff you have for more. In Nov 2 and it is already misshapen home on a budget with the tops loose and falling..
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