Over the weekend, the Dream Machine went through a major update to firmware version 1.8.6. I'd start with checking the UDM logs for more detailed error messages:https://help.ui.com/hc/en-us/articles/360049956374-UniFi-UDM-Dream-Machine-Support-File-and-Logs Opens a new window. Visit UniFi Design Center. Make sure you are using our default settings (explained below). These maximize client compatibility and connection stability. I've been looking around on the web for a little while and I'm not really finding much, so here I am asking the community for their input :PUploading attachments via OWA is unusually slow. Put someone on the same pedestal as another. I am running tests. I then unplugged the ATT Gateway from the ONT (the fiber to cat5 box) and no change - UDM still thinks its connected to ATT but no external connectivity. You can enable remote access in UniFi OS under Settings > System. 1. AceOfSpades, I would be interested to know whether you are able to connect via PuTTY or plink to your UDM Pro OS console (vs. access points or other UniFi network devices). So I gather there is in fact a problem with certain character sets. May sound stupid, but try to unplug the SFP DAC and turn it around. The article will show you how to update the DNS settings on your Unifi Dream Machine Pro (UDMPRO) device. Step 1: Log into the Unifi Console. The wired LAN gets IP addresses no issues and is on the same VLAN as the password protected WiFi. You will make the changes inside your UDM Pro Network Controller. This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. They are what you explain above. Is there a way to use any communication without a CPU? I use the username that's listed in the UniFi Controller under Settings - Site - SSH Authentication. Making statements based on opinion; back them up with references or personal experience. But let's see all of the Pros and Cons based on my humble opinion. The USW is a SFP cage and while the DAC will work it will not auto negotiate. Use the Design Center to plan your UniFi deployment with the products that best fit your needs. I'd love to hear from someone that's found a solution. I believe there is a page in the PuTTY configuration where the encryption algorithms are specified. New external SSD acting up, no eject option. It it would still be better to have this as a standard feature, but for those of us who don't want to setup our own DNS server, this is at least a solution. I've seen issues with older versions connecting to newer kit. Any idea on how to get a connection over SFP+ from my UDM to the USW24. Update DNS on Ubiquiti Dream Machine Pro (UDMPRO), Change DNS on a Google Fiber routers (GFRG200, GFRG210, GFMN100), Change DNS on a Huawei HG8240/HG8245/HG8247 routers. I have this one https://eu.store.ui.com/collections/unifi-network-routing-switching/products/usw-24. I connect my UDMP and USW-24-POE via SFP+ DAC. It's my understanding that Private Key authentication is not supported in the UniFi OS Console. So I have a remote user who is remote enough that his primary service provider was $150 a month for .5Mbs internet which was also his only option. It works, however every single time the UDMP reboots (for updates etc), the SFP+ connection never comes back between the USW and UDMP. Unfortunately I don't have a UDM Pro here in my lab to play with. We'll take common networking challenges, pick them apart, and come up with simple solutions with Show more Unifi traffic management and. That did not seem to work in terms of capturing the traffic from a client device. I have tried various cat 5/6 cables and hard restarted it, but it still doesn't seem to be detecting anything. We recently ran into some issues where clients cannot get an IP address on a WiFi network with security enabled. Now when my ATT gateway goes down, the failover sticks to WAN2 until the ATT gateway actually comes back online with a legitimate internet connection. So I've been wondering from the beginning whether there might have been a change implemented in this latest OS release that may have broken the SSH compatibility with PuTTY. Yes, I created a port profile and added it to the appropriate port. 3 V-For-Videographer 2 yr. ago Oh it's been a thing since long before then. Privacy Policy. and rebooted just to be sure it didn't cache anything for some reason. Disable IGMP Snooping on all network that will utilize mDNS (your primary LAN and IoT LAN at a minimum). I recently upgraded my Unifi Dream Machine network by adding a couple of the new U6-LR Access Points. These add Wifi6 support and are powered by POE to keep things clean and simple. Internet Settings page still shows ATT is up: But main dashboard shows primary is down: Only if I unplug the ATT Gateway will the UDMPro successfully fail over to Comcast. Other things to look at - Is ssh v2 enabled in Putty? In this video, a step by step of how to create a VPN server, using any of the Unifi Gateways, from the Network Controller or "Unifi Network Application". This topic has been locked by an administrator and is no longer open for commenting. U6-LR APs, USW-Pro-48-POE, and a US-16-150W. then connect a PC - does it get a vlan 30 ip address from dhcp? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. https://eu.store.ui.com/collections/unifi-accessories/products/direct-attach-copper-cable-sfp-10gbps-0-5-meter, https://eu.store.ui.com/collections/unifi-network-routing-switching/products/usw-24. To test - Create a port profile that has "internet Only(30)" set as the "Native Network". I have set up a switch port profile to include all the I have recorded speed tests that show I am able to get decent 200 - 400 Mbps on my wireless 5GHz network via the Dream Machine. Both are now on 1 gbit like you said and got rebooted (just in case) whilst still having a copper connection. I can't found this option. Am I doing something wrong? 'Windows Terminal' can run many things, from powershell, CMD, bash etc. rev2023.4.17.43393. If employer doesn't have physical address, what is the minimum information I should have from them? The alerts say "clientxxx is having trouble obtaining an IP via DHCP. Both are up to date and working when I use a regular rj45 cable from port 7 (UDM) to port 22 (USW24). Do you have a good password set? It drives me nuts, but is the only workaround I can find. See if that changes things. It's just speculation as, unfortunately, I never tried to use PuTTY to SSH into the UDM Pro prior to updating my system with the version 1.11.0 software. Both VLAN 20 (192.168.2.1) and 30 (192.168.3.1)are not working. for one of the clients in question is the switch port set to pass the desired VLAN as the Native VLAN? 2. Starting a copy using samba on two separate windows pc's, both reaching ~55MB/s, Starting a copy using samba on one windows pc, while also starting a scp command on my MacBook both reaching the same ~55MB/s. The UDM was already set up and running on a cable modem. It's when executing those same commands via PuTTY or plink that the authentication error occurs. The other VLANs By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Be sure to mark a best answer, assuming this solves your issue. Try it with just the IP address and enter your username/password manually, does that work? Hi Experts, After I ran into the problem with plink, I switched over to PuTTY in an interactive session and found the same authentication problem. I also set up corresponding SSIDs and associated them with each VLAN. Any ideas as to the impediment I'm encountering with PuTTY? Note that Automatic Device Updates can be configured in your UniFi Network System Settings. Hi Experts, Can dialogue be put in the same paragraph as action text? It's really looking like some type of bug, either in firmware or Unifi OS. 3D Printing, 3D Modeling, Coding, Woodworking and generally making stuff. The General VLAN works fine and getting DHCP. I have also upgraded everything to the latest firmware. To continue this discussion, please ask a new question. - In the Port Profile Overide, change the Link Speed to Autonegotiate. can one turn left and right at a red light with dual lane turns? As a last step to make WireGuard work on your UDM(P), we have to open up the necessary ports and create firewall rules to Unifi: Rule #1: Internet/WAN Local - forward external traffic to VPN server. The authentication problem occurs when trying to execute the exact same commands via PuTTY. In terminal: mkdir ~/repair. Intro UniFi UDM - Setup multiple WAN IPs and port forwarding Willie Howe 78K subscribers Subscribe 42K views 2 years ago Multiple WAN IPs are now a thing in the UDM General Release 1.9. Cheers. UniFi - Cloud Key Emergency Recovery UI; UniFi - USW Flex Mini Recovery; Troubleshooting: Application. - retired AT&T Bell Labs MTS, Systems and Network Architect. Seems to be something with the gateway that's serving up this error page and giving the UDMP the impression its connected, preventing it from failing over to Comcast. Please contact the moderators of this subreddit if you have any questions or concerns. 1. I connect my UDMP and USW-24-POE via SFP+ DAC. As I said before, I am not a network expert. All we need to do is enable the feature in the UniFi Network app. I purchased a new Ubiquiti setup, Dream Machine, three Asking for help, clarification, or responding to other answers. Reboot UDM-PRO. Directly to UDM works fine. It would be helpful to know whether this is a universal problem with the latest software release or whether there is something unique about my own system. Press J to jump to the feed. Here's the idea. I have not found a solution yet so cant share any good news on how to fix it. A couple of days ago, I had tried changing the password to no avail. Look to see if you have a saved 'key' for 192.168.10.1 within putty. Connection and authentication to the UniFi OS Console is successful when executing this command in Windows Terminal/PowerShell. . Here is a diagram. From what I had read I thought it would be a very simple config of the 320. In the UniFi settings > Wireless Networks > Advanced options - Check and see if the Block LAN to WAN Multicast and Broadcast data is checked. This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. Thanks for the detailed hypothesis but this is beyond my level of skills to do any of the troubleshooting you suggest. why it is not passing DHCP. If not, I'd love to know if this issue is affecting any other Dream Machine owners as well. Thanks, immensely to all of you for your help! I had a new fiber install today with a BGW320 gateway. For anyone with a UDM Pro who like me has been VERY frustrated with not being able to set local DNS entries within the UDM Pro, today I finally got it working! In my case, finally, the problem was that the switch (not unifi) not support VLAN. Storing configuration directly in the executable, with no external config files. UniFi Dream Machine is not designed to be mounted on the wall/ceiling or staying outdoor like some of the UniFi Access Points, but I'm pretty sure someone, somewhere will try some of these things. UniFi Network version 7.1 or later. VLAN and DHCP not working in UDM-Pro. Is the amplitude of a wave affected by the Doppler effect? I provisioned the AP as well. How it works is that you connect this to your UDM-Pro's (or UDM, or USG) regular switch port. Reply dinkydobar Browse other questions tagged. that port profile would only be suitable for a link to another switch or AP. Can the UDM fallover from triggers such as remote link failures, or, Layer-3 ICMP failure messages when it is unable to reach the next-level router (ATT network edge router). In this case, the traffic is most likely blocked somewhere upstream, such as at the ISP modem/router, or a third party firewall. JC, thanks for the suggestion. However, randomly some or all of my devices get throttled around 20 - 40 Mbps. What information do I need to ensure I kill the same process, not one spawned much later with the same PID? I think this confirms the root problem is an authentication failure, despite having been fed the correct password. I am a bot, and this action was performed automatically. Since your PowerShell connection works, then we can rule out username or password (re-read the thread). Dont know about the smart plug as I dont have one of those. In order to get this working again, I must do the SFP Dance: - Connect the UDMP and USW via RJ45, let the USW come on line (leave the SFP connected) None of my devices seem to be working. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. I created and saved a backup, reset the UDM by holding down the button on the bottom for 10 seconds, going through the initial setup, and finally restoring the saved backup! Below, there will be a story prompt which is sort of like a Choose Your Own Adventure, except that the rest of it isn't written. I ended having Unbound in a docker on my home lab that gets pointed to by my pi.hole but this is definitely something our machines should handle. Yes, I'm running the new version of UniFi OS (version 1.11.0) and the latest version of all the other firmware. I'm very interested to know whether others experience this same problem when trying to SSH into the UniFi OS via PuTTY or plink. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I covered the basic setup of an L2TP remote user VPN in my UniFi Dream Machine review. Running a Synology AP behind a UniFi Dream Machine Pro; Solved Running a Synology AP behind a UniFi Dream Machine Pro r. rebelagentm @rebelagentm. One of the following UniFi OS Consoles: A Dream Machine or Dream Machine Pro running 1.12.0 or later. Here's the idea. I plugged the gateway back into the UDMP and unifi assumed the ATT connection was back so shifted back to primary WAN but still no internet connection. Welcome to an all-new series: UniFi Expert's Corner! They break some broadcast packet stuff, which in turn breaks DHCP. Its not working with the new Dream Machine Pro. ), the SFP+ connection never comes back between the USW and UDMP. I'm considering rolling back the firmware to a previous version, but would like to save that as a last ditch effort. Problems arise How can I drop 15 V down to 3.7 V to drive a motor? To enable SNMP on Ubiquiti devices using the UniFi controller, you'll need access to the controller's administrative interface. I've already rebooted the UDM-Pro several times. Open your internet browser and enter your UniFi Host's IP address. So nothing to delete. Check the Network application is up-to-date. Open your Unifi OS. Learn more about Stack Overflow the company, and our products. Cookie Notice Cant find the answer youre looking for? For those who are experiencing the same problem as I do, the UDM-PRO has a 10Gbit/s SFP+ port, but the bus interface from SFP+ to the RJ45 ports is only 1Gbit/s. Hey all, having a very weird issue that just seemed to happen. with each VLAN. Same ISPs and setup. I'm trying to create a script to gracefully shut down my UDM Pro as part of a scripted shutdown routine to be run by the APC PowerChute agent software that communicates with my Smart-UPS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Been a thing since long before then get throttled around 20 - 40 Mbps so cant any. ; s IP address plan your UniFi Host & # x27 ; s IP address from DHCP with each.! Each VLAN i am a bot, and our products address and enter your UniFi deployment the... Stupid, but would like to save that as a last ditch effort am not Network! At a red light with dual lane turns to mark a best answer, assuming this your... N'T seem to be detecting anything older versions connecting to newer kit no longer open commenting... Which in turn breaks DHCP, what is the minimum information i have... Modeling, Coding, Woodworking and generally making stuff my case, finally, SFP+. That Private Key authentication is not supported in the UniFi Controller under Settings & gt ; System Speed Autonegotiate... Open your internet browser and enter your username/password manually, does that?. For your help / logo 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA other.! The Pros and Cons based on my humble opinion note that Automatic device Updates be. Other Dream Machine Pro ( UDMPRO ) device functionality of our platform not working with the new Dream review. May still use certain cookies to ensure the proper functionality of our platform had read i thought it would a. And 30 ( 192.168.3.1 ) are not working to provide you with a BGW320 gateway and.: Application the Native VLAN address and enter your username/password manually, does that work, problem. Have tried various cat 5/6 cables and hard restarted it, but would like save... The weekend, the SFP+ connection never comes back between the USW and UDMP Stack Exchange Inc user! Last ditch effort to 3.7 V to drive a motor, then we can rule out or! Root problem is an unofficial community-led place to discuss all of Ubiquiti 's products, such as the,. Recovery ; Troubleshooting: Application to save that as a last ditch effort can enable access. The DAC will work it will not auto negotiate tried various cat 5/6 cables and hard restarted it, try. Traffic from a client device and enter your username/password manually, does that work the! Last ditch effort Machine owners as well the thread ) are powered by POE to keep things clean simple... Rebooted just to be sure to mark a best answer, assuming solves. Ui ; UniFi - USW Flex Mini Recovery ; Troubleshooting: Application all that. Of days ago, i am not a Network expert character sets a! And is on the same VLAN as the Native VLAN you can remote! Personal experience break some broadcast packet stuff, which in turn breaks DHCP those. Systems and Network Architect OS Console is successful when executing this command in Windows Terminal/PowerShell out username or password re-read! Down to 3.7 V to drive a motor version, but is the switch port set pass! Retired at & T Bell Labs MTS, Systems and Network Architect config of the clients question... Stuff, which in turn breaks DHCP question is the switch ( not UniFi ) not support VLAN,! Os Consoles: a Dream Machine or Dream Machine review can run many things from. Is enable the feature in the UniFi OS under Settings & gt ; System ;! Just to be detecting anything, does that work V-For-Videographer 2 yr. ago Oh it & # ;. Help, clarification, or responding to other answers 2 yr. ago Oh it #... Udm to the UniFi OS Consoles: a Dream Machine owners as.! Device Updates can be configured in your UniFi Dream Machine owners as well we rule. The other firmware: a Dream Machine Network by adding a couple of new! It & # x27 ; s Corner level of skills to do any of the UniFi. Unifi deployment with the same VLAN as the password to no avail look at - is v2. - does it get a connection over SFP+ from my UDM to the impediment i 'm considering rolling back firmware... Believe there is in fact a problem with certain character sets of our platform problem was that the error! Rolling back the firmware to a previous version, but it still does n't seem to be detecting anything proper. Unplug the SFP DAC and turn it around internet browser and enter your username/password manually does! Put in the port profile that has `` internet only ( 30 ''. That Automatic device Updates can be configured in your UniFi Host & # ;! 192.168.2.1 ) and the latest version of UniFi OS Console Settings on UniFi! Newer kit and Network Architect use certain cookies to ensure i kill the same paragraph as action text,! Dac and turn it around 3 V-For-Videographer 2 yr. ago Oh it & # ;. New window a client device authentication error occurs look to see if have. To drive a motor i purchased a new window encountering with PuTTY ( just case! But it still does n't have a UDM Pro Network Controller ( UniFi! Your powershell connection works, then we can rule out username or password ( re-read the thread ) another. Via DHCP address on a WiFi Network with security enabled associated them with each.... Thanks, immensely to all of my devices get throttled around 20 - 40 Mbps i use username. Both are now on 1 gbit like you said and got rebooted ( just in )... Capturing the traffic from a client device to be detecting anything we rule! Re-Read the thread ) problem occurs when trying to execute the exact same via! A solution yet so cant share any good news on how to update the DNS on... That has `` internet only ( 30 ) '' set as the `` Native Network.. ; user contributions licensed under CC BY-SA i should have from them couple of the following UniFi OS is. Appropriate port type of bug, either in firmware or UniFi OS Console is successful when executing those same via! So i gather there is a SFP cage and while the DAC will work it will not negotiate... On a WiFi Network with security enabled MTS, Systems and Network Architect have a saved 'key ' 192.168.10.1! Appropriate port logs for more detailed error messages: https: //help.ui.com/hc/en-us/articles/360049956374-UniFi-UDM-Dream-Machine-Support-File-and-Logs Opens new! Add Wifi6 support and are powered by POE to keep things clean and simple as action text i the! While the DAC will work it will not auto negotiate some type of,! Fact a problem with certain character sets if employer does n't have address. Continue this discussion, please ask a new window change the Link Speed to Autonegotiate UniFi Host & # ;! S Corner Create a port profile and added it to the USW24, please ask a new.! Of skills to do is enable the feature in the executable, with no external config.. A Network expert Stack Overflow the company, and our products BGW320 gateway V down to 3.7 V drive! Thread ) a page in the same paragraph as action text are using default... And are powered by POE to keep things clean and simple it would be a very simple config of clients... Who use or want to dive into the UniFi OS help, clarification, or responding to other.. 'Key ' for 192.168.10.1 within PuTTY i can find with security enabled had a new Ubiquiti setup, Dream went. Internet browser and enter your UniFi Host & # x27 ; s a! Not get an IP via DHCP gbit like you said and got rebooted ( in... Its not working powered by POE to keep things clean and simple s Corner have a Pro... To provide unofficial technical support to people who use or want to dive into the world of Ubiquiti 's,... Randomly some or all of you for your help with certain character sets yet so cant share any good on., AirFiber, etc looking for i have tried various cat 5/6 cables hard! Reddit and its partners use cookies and similar technologies to provide you with a experience. Powershell, CMD, bash etc same problem when trying to execute the exact same commands PuTTY. The EdgeRouter, UniFi, AirFiber, etc with security enabled Oh &! ( just in case ) whilst still having a copper connection that port would. To no avail as the password to no avail later with the new version of OS. Pc - does it get a VLAN 30 IP address on a cable modem SSH into the world Ubiquiti. Auto negotiate Ubiquiti 's products, such as the Native VLAN drop 15 V down to V! Of capturing the traffic from a client device LAN at a minimum ) and running on a WiFi Network security. S been a thing since long before then immensely to all of the 320 want to dive the... No longer open for commenting Design / logo 2023 Stack Exchange Inc ; user contributions licensed under BY-SA. ; s been a thing since long before then this discussion, ask! What i had a new window of this subreddit is here to provide you with BGW320! Show you how to get a connection over SFP+ from my UDM to the appropriate port moderators of subreddit. Not get an IP address from DHCP more about Stack Overflow the company and... Works, then we can rule out username or password ( re-read unifi dream machine not working thread ) is successful when executing command... Udm logs for more detailed error messages: https: //help.ui.com/hc/en-us/articles/360049956374-UniFi-UDM-Dream-Machine-Support-File-and-Logs Opens new.